How ph336 collects, uses, safeguards, and handles your personal information — in plain terms, in compliance with Philippine law.
Privacy at a Glance
ph336's data practices comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject under Philippine law are fully recognised and enforceable with ph336.
All data transmitted between your device and ph336's servers is protected by SSL/TLS encryption — the same standard used by Philippine banks. Personal and financial data is encrypted at rest and in transit at all times.
ph336 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing purposes. Your information is used solely for the purposes described in this Privacy Policy.
ph336 only collects the data it genuinely needs to operate the platform, verify identities, process payments, prevent fraud, and comply with PAGCOR licensing obligations. No data is collected speculatively or without a clear lawful purpose.
As a ph336 account holder, you have the right to access, correct, delete, and object to the processing of your personal data. ph336 will respond to all valid data subject requests within 15 business days of receipt.
ph336 maintains a Data Processing Register in compliance with PAGCOR and National Privacy Commission requirements. Processing activities are documented, auditable, and subject to regular internal review by ph336's compliance team.
This Privacy Policy ("Policy") describes how ph336 ("ph336," "we," "us," or "our"), the operator of the online gaming platform at ph336.club, collects, uses, discloses, retains, and protects your personal information when you access or use the ph336 platform. This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and ph336's obligations as a PAGCOR-licensed online gaming operator. By creating a ph336 account or using the platform, you acknowledge that you have read and understood this Policy.
ph336 recognises the importance of data privacy and is committed to handling your personal information responsibly, lawfully, and with full transparency. We collect only what we need, use it only for documented purposes, and protect it with appropriate technical and organisational security measures.
This Policy applies to all personal information processed by ph336 in connection with the platform accessible at ph336.club — including registration data, gaming activity, financial records, communications, and technical usage data collected through cookies and server logs. It applies to all registered players and visitors to the ph336 platform regardless of where they are located in the Philippines, including Metro Manila, Cebu, Davao, Quezon City, and all other regions.
For the purposes of the Data Privacy Act of 2012 and applicable data protection law, ph336 is the personal information controller in respect of the personal data processed through ph336.club. As personal information controller, ph336 determines the purposes for which, and the means by which, personal data is processed.
ph336 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with applicable data protection law. All data-related enquiries, access requests, and complaints should be directed to the ph336 DPO using the contact information set out in Section 15 of this Policy.
ph336 collects the following categories of personal data, depending on how you interact with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government ID details | Account registration, age verification (21+ KYC) |
| Contact Data | Email address, mobile number, residential address | Account communications, support, verification |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, AML compliance |
| Gaming Activity Data | Wagers placed, games played, session duration, win/loss records | Platform operation, responsible gaming monitoring |
| Technical Data | IP address, device ID, browser type, operating system | Security, fraud prevention, platform optimisation |
| Usage Data | Pages visited, features accessed, session timestamps | Platform improvement, personalisation |
| Communications Data | Support tickets, live chat transcripts, email correspondence | Customer support, dispute resolution, quality assurance |
ph336 does not intentionally collect special categories of personal data (such as health data, political opinions, or biometric data) unless specifically required for regulatory compliance purposes and only with your explicit consent or as required by law.
ph336 collects personal data through the following means:
ph336 processes personal data only where a valid lawful basis exists under the Data Privacy Act of 2012. The lawful bases on which ph336 relies are as follows:
ph336 uses your personal data for the following documented purposes:
ph336 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. ph336 may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third-party recipients of ph336 player data are contractually required to process such data only for the specified purpose, maintain appropriate security standards, and comply with applicable Philippine data protection law.
ph336 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and ph336's regulatory obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR licensing / AML compliance |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act of the Philippines |
| Gaming Activity Data | 5 years from date of activity | PAGCOR audit obligations / responsible gaming |
| Customer Support Records | 3 years from last interaction | Dispute resolution / legal claims |
| Technical / Log Data | 12 months from collection | Security monitoring / fraud detection |
| Marketing Consent Records | Duration of consent + 2 years | Consent management / NPC compliance |
After the applicable retention period expires, ph336 will securely delete or anonymise the relevant personal data. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical analysis and platform improvement purposes.
ph336 implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
ph336 uses cookies and similar tracking technologies on ph336.club to ensure the platform functions correctly, maintain your authenticated session, and collect anonymised usage analytics. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of your ph336 account, including your ability to remain logged in. ph336 does not use third-party advertising or retargeting cookies.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph336. These rights are exercisable by contacting ph336's Data Protection Officer using the details in Section 15:
You have the right to request confirmation of whether ph336 holds personal data about you and, if so, to receive a copy of that data together with information about how it is processed.
You have the right to request correction of any inaccurate or incomplete personal data ph336 holds about you. Certain corrections — particularly to identity data — may require supporting documentation for verification purposes.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing was unlawful. This right is subject to ph336's legal retention obligations under PAGCOR licensing and the Anti-Money Laundering Act.
You may request that ph336 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being verified following a rectification request.
You have the right to object to processing of your personal data carried out on the basis of ph336's legitimate interests, including profiling for responsible gaming purposes. ph336 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
Where ph336 processes your personal data on the basis of your consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
ph336 will respond to all valid data subject requests within fifteen (15) business days of receipt. ph336 may ask you to verify your identity before processing a request. In some cases, the response period may be extended by a further 15 business days where requests are complex or numerous — ph336 will notify you of any extension within the initial 15-day period.
The ph336 platform is strictly intended for persons aged 21 years and above. ph336 does not knowingly collect, retain, or process personal data from any person under the age of 21. Age verification is a mandatory step in the ph336 account registration process.
If ph336 discovers that personal data has been collected from a person below the age of 21, the relevant account will be immediately suspended, all data will be securely deleted, and any funds deposited will be returned via the original payment method in accordance with PAGCOR's requirements for underage gambling incidents. If you believe a minor has registered a ph336 account, please contact ph336 support immediately using the details in Section 15.
In certain circumstances, personal data collected by ph336 may be transferred to, stored in, or processed in countries other than the Philippines — for example, where ph336's game content providers or technology infrastructure partners operate servers in other jurisdictions. Where such transfers occur, ph336 ensures that appropriate safeguards are in place to protect the personal data in accordance with the Data Privacy Act of 2012 and the implementing regulations of the National Privacy Commission.
Safeguards for cross-border transfers include contractual clauses in data processing agreements with international service providers requiring them to maintain data protection standards equivalent to those required under Philippine law. ph336 does not transfer personal data to jurisdictions that have been assessed as providing inadequate data protection without implementing appropriate additional safeguards.
ph336 may update this Privacy Policy from time to time to reflect changes in ph336's data practices, applicable law, or PAGCOR regulatory requirements. The updated effective date will be reflected in the header of this page.
Where changes are material — that is, where they significantly affect your rights or how ph336 processes your personal data — ph336 will provide at least seven (7) calendar days' advance notice via in-platform notification or email to your registered address before the revised Policy takes effect.
Your continued use of the ph336 platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you should close your ph336 account in accordance with the procedure set out in ph336's Terms & Conditions.
For all data privacy enquiries, data subject requests, or complaints relating to ph336's handling of your personal data, please contact ph336's Data Protection Officer:
Response Commitment:
Acknowledgement within 24 hours
Substantive response within 15 business days
If you are not satisfied with ph336's response to a data privacy complaint, you have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through the NPC's official channels.
Your data is protected. Your account is regulated. Join thousands of Filipino players already on the ph336 platform — PAGCOR-licensed, GCash-ready, and open 24/7.
21+ only. Real-money gaming. Please gamble responsibly. Regulated by PAGCOR.